Our company aims to protect the consumer in accordance with applicable law:

All transactions made through www.ieraskevi.com are governed by international, European and Greek law governing matters relating to e-commerce, as well as the Consumer Protection Act (Law 2251/1994) which regulates matters. on distance sales.

It is noted that the user and consumer of the online store www.ieraskevi.com must read and accept the terms of use.


Order cancellation

If the online order has been completed but the product has not been shipped yet and you want to cancel it, you can call +306945252546 or send us an cancellation e-mail with the details of the order without having to state the reasons for canceling the order.

If the product has been shipped, you can still cancel the order by contacting us at +306945252546 or by sending an email to info@ieraskevi.com with the details of the order. In this case, you will have to bear the cost of shipping and returning the order.

In case of refund: Your refund will be completed within 15 days from the date of cancellation of the order.


Return products

You have the right to return the products you buy, or request their replacement with another product or products up to the price you have paid or at an additional price if you wish, within ten days of receipt of the product. The return is made without you having to tell us the reason. In this case, you are only charged the direct cost of returning the products. Returns are accepted only if the products you wish to return are in the same condition in which you received them, ie their packaging has not been sealed or has been tampered with, along with the receipt of the retail sale or the invoice. To return the products, you must send an e-mail to info@ieraskevi.com or a phone call. To avoid your own inconvenience, it is advisable to carefully check at the time of delivery of your order the condition of the products sold and the integrity of their packaging, in order to identify any obvious defects (eg broken goods, wrong item, etc.). .




A necessary condition for the initiation of the conciliation between us is the notification by you of some of your personal data. When you place an order, we will ask for your full name, the address to which the products to be shipped will be sent, and your landline number.

(or any other phone you want that will be used for your best service), your e-mail address, etc. and in case you choose your payments to be made by credit card and its number and expiration date. This is done only for your best service. Ieraskevi.com, following the principles of personal data protection provided by the relevant laws and international conventions, will not proceed with any unfair and unauthorized use without your prior approval. Ieraskevi.com in no way discloses, publishes, sells, exchanges personal information and information that you trust us.


Ownership - Trademarks

The content of the website and the logo www.ieraskevi.com is the property of the company under the name Marina Roumpi L.P. with VAT Nr 802000476 . Your access to this website must not be construed as granting, in any way or otherwise, any permission or right to use any articles, photographs, drawings or symbols displayed on this website without our prior written consent or that of any third party owner.


Website Responsibility

Www.ieraskevi.com has made every effort to accurately display the products it has by displaying photos, descriptions and more specific comments, while also enlarging product photos to display their details. However, because the final display depends (and) on the user's screen, it is possible that there is a difference from the actual product image, a difference for which www.ieraskevi.com is not responsible. The color variation can range from 10%. The content and information contained on this website may contain errors (typographic, numerical, visual, etc.), for which our company bears no responsibility. Due to the nature of the products, there may be a deviation of 5% in the listed dimensions. All products are received by the manufacturers packaged. However, in the event that a defective product is found to be found in the delivered quantities, you reserve the right to return it with the possibility of replacing it with our own shipping or return costs.


Www.ieraskevi.com is not responsible for organized attack by hackers in order to steal users' personal data, but even in this case credit card users are guaranteed since the system does not store the CVV code of the cards.